Webrosemo78 • 5 yr. ago. The issue is that incidents that are resolved are still "active" some they are not "closed". I believe the filter on that widget is "active=true". I agree with the others. You can create your own report that filters those incidents out and add it to your dashboard. Or, ask your admin or someone with the report_admin role ... Webrttms.service-now.com Top Marketing Channels The top traffic source to rttms.service-now.com is direct traffic, driving 91.68% of desktop visits last month, and referrals is the …
Understanding Request, RITM, Task in ServiceNow. - YouTube
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Understanding the Request, RITM, Task - Learn Now Lab
WebMar 24, 2024 · Login into ServiceNow From the left Navigation panel click on Service Catalog > items All open RITMs assigned to your group will be displayed in the list view Filter the records further with the respective Approval How to check for the catalog task details? Login into ServiceNow. From the left Navigation panel click on Service Catalog > Tasks. WebJun 28, 2024 · Status is a different field that can be all sort of things (e.g. In Progress, Pending, Resolved, Closed, etc.) You can filter on when an issue was resolved (e.g. Resolved >= 2024-06-28 ), but you cannot do so like that with a status. What you can do is something like this: status changed to Closed after 2024-06-27. Hope this helps. session code gratuit 2019